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International Spy Museum: Orchestrating the User Experience
with Cybelle Jones and Robert Freeland, Gallagher Associates and Quatrefoil

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In recent years, museums around the world have been redefining interactive experiences. Museum interactives are environmental and experiential – offering visitors opportunities to experience history, technology, culture and science in custom-designed, dedicated spaces that include artifacts, lighting, audiovisual elements, electro-mechanical technologies, graphics and scenic treatments. The International Spy Museum in Washington, DC has earned industry-wide acclaim for its interactive visitor experiences.

This session, presented by the Museum’s lead exhibition designer and lead interactive developer, will explore both the overall exhibition design process and the development of specific interactives created for the Museum.

In this session, you will:

• Gain an understanding of museum exhibition design approaches
• Learn about the process of determining what content is best conveyed through interactive exhibits
• Look at interactive experiences from a different perspective
• Explore the intersection of education and entertainment
• Hear anecdotes describing how brainstormed ideas evolved into successful interactive visitor experiences

About the International Spy Museum

Learn about the authentic tradecraft that has been used throughout time and around the world. Hear spies, in their own words, describe the challenges and the “game” of spying.

A spy must live a life of lies. Adopt a cover identity and learn why an operative needs one. See the credentials an agent must have to get in-or out, as in the case of six Americans exfiltrated from revolutionary Iran in 1979, courtesy of the Canadian Ambassador-and the CIA. Proceed directly to the Briefing Film where you’ll come face to face with the real world of spying.

Examine over 200 spy gadgets, weapons, bugs, cameras, vehicles, and technologies. Learn about microdots and invisible ink, buttonhole cameras and submarine recording systems, bugs of all sizes and kinds, and ingenious disguise techniques developed by Hollywood for the CIA. Uncover the stories behind the spycraft, why and how these artifacts were developed, and by which side. Survey over 50 years of spy technology, developed by agencies from the OSS to the KGB, and still in use today.

2 Responses to “International Spy Museum: Orchestrating the User Experience”

1. Adaptive Path - UX Week 2007 » Blog Archive » Check in for Museum Tours Says:
   August 15th, 2007 at 9:55 am

   […] tours of the Spy Museum and the Building Museum are full. If you are signed up, please drop by the registration desk to […]

2. jimgf Says:
   May 5th, 2008 at 5:38 pm

   I heard this podcast and thought it was really good at explaining how it was designed. Next time I’m in Washington, DC, I’m definitely going to check out the International Spy Museum!

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